Meet TelebuHub - the all-in-one solution for inbound, outbound, and blended contact centres. Deliver unforgettable customer experiences at every interaction with Hub’s comprehensive suite of tools.
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Host all inbound and outbound customer communications in the cloud. Achieve lower operational costs and free up your IT staff responsibilities.
Integrate TelebuHub with your on-premise infrastructure for unparalleled control and privacy. Enjoy uninterrupted access to your data without the need for internet connectivity.
Combine power and convenience with our hybrid contact centre solution. Use your existing voice channels while enjoying the accessibility of TelebuHub’s cloud infrastructure.
Enhance customer service with omnichannel interactions. Integrate WhatsApp, Facebook, Instagram, and enjoy chat widgets and email-to-ticket features. One platform for seamless, multi-channel interactions.
Offer your customers convenience with TelebuHub's voicemail and callback request options. No more prolonged hold times, no more lost leads. We're here to bridge the communication gap effectively.
Steer your customers right with our flexible call transfer feature. Directing customer calls based on query specifics, skill levels, and agent availability.
Did you know that one-third of customers prefer to contact customer service through social media instead of calling on the phone?
Enhance your customer experience with chatbots on WhatsApp, Facebook, and Instagram. Answer queries, share product insights, and engage your audience like never before.
Connect with customers effortlessly through our live chat dashboard. Manage chats from WhatsApp, Facebook, and Instagram, all in one place.
Integrate and innovate with TelebuHub's CRM feature. Link email, WhatsApp, Facebook, and Instagram to automatically convert social queries into tickets.
With TelebuHub's integrated CRM, efficiency meets convenience. All your communication and customer management in one seamless interface. No more switching apps – just focused, effective customer service.
TelebuHub's ticket management unifies customer requests from all channels in one place. Organized, efficient, and designed to help you resolve issues quickly.
Automate your outreach with TelebuHub’s advanced automation tools. From auto-dialer calls to voice campaigns, streamline communication and banish repetitive tasks.
Track and analyze your team's performance with the live manager's dashboard screen. Graphical reports, real-time KPIs, call monitoring, and agent scoring combine for a complete oversight monitoring.
Experience simplicity with our no code IVR feature. Build interactive voice responses in minutes using drag and drop configurations. Seamlessly deploy and connect to your business processes.
Elevate agent's performance with TelebuHub's knowledge base. Document call scripts, scorecards, and processes for training and future reference.
