Host inbound, outbound, or blended contact centres effortlessly. TelebuHub call centre services is loaded with all the tools and apps you need for an unparalleled customer journey, all in one place.
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Host all inbound and outbound customer communications on the cloud. Reduce expenses, free up IT staff, and elevate your customer experience—all on a unified cloud platform.
Deploy TelebuHub on your existing infrastructure for complete control and privacy. Access data anytime, even without the internet. Your solution for an empowered, secure contact centre experience.
Embrace the best of both worlds with our hybrid contact centre hosting. Utilise your existing voice channels and access TelebuHub’s app and infrastructure on the cloud.
Stay connected across all channels with our omnichannel contact centre solution. Seamless integration with WhatsApp, Facebook, Instagram, chat widgets, and email-to-ticket conversions.
No more endless holds or missed leads with TelebuHub's call centre solution. Enable customers to leave voicemails and request callbacks.
Navigate customer queries with precision using TelebuHub's flexible call transfer. Direct calls to the right agents based on skill levels or availability.
Did you know that one-third of customers prefer to contact customer service through social media instead of calling on the phone?
Revolutionize customer interactions with our chatbot feature. Deploy on WhatsApp, Facebook, and Instagram to automate answers and provide essential product information.
Unify your customer interactions with our live chat dashboard. Manage chats effortlessly on WhatsApp, Facebook, and Instagram.
Transform social queries into actionable tickets with TelebuHub's CRM integration. Link your email, WhatsApp, Facebook, and Instagram for seamless support.
Unify your business communication with TelebuHub's built-in CRM. One place for complete customer management, helping agents to get more done without app-switching.
Cut through the clutter with our ticket management system. Organize all customer requests and conversations from various channels in one place.
Embrace automation with auto-dialer calls and voice campaigns. Say goodbye to tedious manual tasks and focus on what truly matters—engaging customers.
Track your team’s performance in real time with live manager dashboard. Graphical reports, real-time KPIs, call monitoring, and agent scoring—all in one dynamic interface.
Craft interactive voice responses effortlessly with our drag and drop IVR studio and text-to-speech technology. No code, no hassle, pure efficiency.
Telebu Hub's knowledge base is your repository for excellence. From call scripts to scorecards, document processes and knowledge for ongoing success.
