Manage Your Contact Center from Anywhere

TelebuHub is a complete contact center software that is available on the cloud & serves as a hub for end to end customer communication. With Missed Call Services, Cloud IVR, Outbound calling solutions & loaded with intuitive features, TelebuHub makes business calling easy.

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Why Cloud?

Quicker to deploy and implement

Don't wait for an IT team to get started . Set up & customize a cloud contact center within a few minutes all on your own.

 
Affordable costs

All you need is a computer with high speed Internet connection and a communication device.

 
Flexibility and scalability

Don’t worry about long term contracts. Now, easily scale up or down based on your unique business needs and requirements.

 
Ease of managing remote agents

Agents can be located anywhere in the world, providing 360 degree customer services as and when required.

 
Effortless upgrades and Integrations

Outsource the upgrades and maintenance to us. Easy one-click integrations with dozens of leading business tools.

 
Ensure Business Continuity

Store all your data on the cloud and enable the agents to operate even during natural disasters.

 

Everything a Contact Center Needs

Omnichannel Support

Connect with customers anytime and on any channel. Like - facebook, Twitter, Whatsapp, Email

Set Your Own Rules

Design your own IVR flow, define service levels & manage everything real-time

Manage Your Customer's Journey

From the entry in to Inbuilt CRM, to Ticket Management, KMS, Social Media & Chat

Automate Your Outbound Campaigns

Use Automated or Click to Call dialers for Campaigns and trigger pre-recorded voice broadcasts

Contact Center Performance At A Glance

A single view dashboard for agents, team leads, managers & back-office employees

Exhaustive Analytics & Reports

Record calls, score agents, and generate real-time or historical reports in a few clicks

Contact Center Management Made Easy!

Solutions For All Your Business Calling Needs

Missed Call Services

Let customers verify details, confirm CODs or show interest in your products for free using our innovative missed call number services

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Virtual Receptionist

Set up our virtual receptionist to take calls round the clock, route calls to the right department, improve business processes & record feedback

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Outbound Calling

Broadcast pre-recorded voice clips to follow up on defaulted debts, conduct customer satisfaction surveys, or use automated dialers with live agents

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Distributed Contact Center Suite

Make daily operations, inbound & outbound sales, and on-demand customer support easy using our complete contact center suite

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Manage Everything on a Single Screen

Talk to us for customized solutions be it On Premises, Hybrid or one that’s tailor made for you!

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