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1. Easy To Deploy
Hub Cloud can be accessed from any device or location, making it very easy to use for agents, supervisors, managers, and even back-office agents. |
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2. Easy To Scale
Get the flexibility to scale your campaign/operations up or down, without worrying about operational overheads and high costs. |
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3. Easy To Use
Reduce infrastructure, maintenance, and manage your calls without any external team. Monitor calls, performance, volume and distribution on one screen. |
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4. Easy To Secure
With Hub Cloud, prevent data leaks using VPNs and establish secure communication lines with your customers. |
Enable communication from any device and location, and initiate browser-based calling easily.
Route calls to the right agents based on skills, time and priority within a few clicks
Increase agent productivity by automating campaigns, and reduce manual dialing, call waiting, and on-hold times
Manage tickets, monitor call performance, record and barge in on calls to ensure service levels are met.